Intelligent Confusion

Monday, September 15, 2008

Dual fuel my arse.

Yet another in a series of randomly spaced rants.

I recently moved house, and one of the tasks was to set up new accounts with energy providers (not wanting to stay with the old ones for reasons that I won't go into).

I found a supplier, that seemed to be fairly cheap, and got set up (long story short territory here) with gas and electricity supply.

And it was all fine, until I got the bills. That's right, plural. I have two customer numbers, one for each type. I logged onto their website, and it let me bind both accounts into a single login, but I still can't pay them as one.

So to pay the bills, I have to check out a payment twice. Come on, this isn't rocket science here.


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